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Terms of Service

Draft terms — final legal text requires professional review before production use.

Account eligibility

You must be at least 18 years old and provide accurate information to create an account.

Subscription duration

Pro plans remain active for 7 days from activation. Ultra plans remain active for 1 month (30 days) from activation.

Credits

Credits are consumed on each generation request based on the per-generation cost configured for your plan. Unused credits do not roll over unless explicitly stated.

Acceptable use

You will not use the service to generate content that infringes intellectual property, violates the law, or targets, harms or deceives others.

Extension use

The companion extension is optional and will be provided in a later phase. When available, additional terms may apply to its use.

Account suspension

We may suspend or terminate accounts that violate these terms, engage in fraud or abuse the service.

Refund policy

A formal refund policy has not been finalized yet. Please contact support to discuss any billing concerns.

Service availability

We work to keep the service available but do not guarantee uninterrupted operation of the underlying model providers or third-party dependencies.

Intellectual property

You retain ownership of your prompts and inputs. Generated outputs are subject to the terms of the underlying model providers.

Limitation of liability

The service is provided "as is" without warranties. We are not liable for indirect or consequential damages arising from use of the service.

Termination

You can stop using the service at any time. Deactivated plans remain in your account records for audit.

Contact

For questions about these terms, contact support@flowaivideo.shop.